Terms of Use

Welcome to the official online boutique of Plowesouylle. This website and any related digital services (collectively referred to as the “Site”) are operated and owned by Hong Kong Gordonov Limited. These Terms & Conditions establish the rules governing your access to and use of our online store.

Our products include decorative home goods such as vases, ceramic flowers, ceramic night lights, and other carefully selected home décor pieces. Purchases made through our Site may also be subject to separate purchasing, shipping, and claims policies.

By accessing, browsing, or purchasing through our Site, you acknowledge and agree to these Terms & Conditions. If you do not agree with any provision contained herein, please discontinue use of our Site.

1. Accuracy of Customer Information

When submitting information through our Site, you agree that all personal, billing, shipping, and contact information you provide is accurate, complete, and current.

You are responsible for keeping your information updated and correcting any details that change after an order has been placed.

2. Privacy & Data Management

Protecting your personal information is important to us. Information regarding the collection, processing, storage, and use of your personal data is described in our Privacy Policy.

By browsing our Site, placing an order, sending us an email, or communicating with our customer service team, you acknowledge that your information may be handled in accordance with our applicable privacy practices.

We reserve the right to update our Privacy Policy when necessary. Your continued use of the Site following any such update may constitute acceptance of the revised policy, to the extent permitted by applicable law.

3. Intellectual Property & Acceptable Use

All materials appearing on the Plowesouylle Site, including product photographs, product descriptions, branding, graphics, written content, website design, software, and source code, are owned by or used under authorization by Hong Kong Gordonov Limited and are protected by applicable intellectual property laws.

We grant visitors a limited, non-exclusive, non-transferable, and revocable right to access the Site for personal shopping purposes only.

Without our prior written consent, you may not:

  • Copy, reproduce, download, distribute, or commercially exploit Site content.
  • Frame, mirror, reproduce, clone, or otherwise replicate portions of the Site or its design.
  • Upload or introduce viruses, malware, malicious scripts, or other harmful code.
  • Use automated systems, bots, crawlers, scrapers, or data-mining tools to collect product, pricing, customer, or other Site information.
  • Conduct activities that place excessive or unreasonable demands on our systems, servers, or network infrastructure.

We reserve the right to restrict access, block IP addresses, suspend accounts, or refuse service where these rules are violated.

4. Reviews, Feedback & User Content

Customers may have opportunities to provide reviews, comments, photographs, videos, product feedback, or other content.

By submitting such material, you are responsible for ensuring that it is lawful, truthful, original, and does not infringe upon another person's rights.

You may not submit content that is unlawful, fraudulent, defamatory, abusive, offensive, misleading, or infringing.

Using false contact information or impersonating another individual is prohibited.

By submitting content to Plowesouylle, you grant us a perpetual, worldwide, royalty-free, non-exclusive right to reproduce, edit, publish, distribute, display, and otherwise use that content for business, promotional, advertising, and marketing purposes without further notice or compensation, to the extent permitted by law.

5. Third-Party Websites & Links

Our Site may occasionally include links to websites, applications, or services operated by third parties.

Plowesouylle does not control these external websites and does not guarantee their accuracy, security, availability, advertising, content, or privacy practices.

Accessing third-party websites is done at your own discretion and risk.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLOWESOUYLLE SITE, ITS SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

Hong Kong Gordonov Limited DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY LAW.

WE DO NOT GUARANTEE THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION, TECHNICAL ERRORS, SECURITY ISSUES, OR OTHER SERVICE DISRUPTIONS.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Hong Kong Gordonov Limited, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, CONTRACTORS, AND SHIPPING OR LOGISTICS PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO:

(A) website downtime, interruptions, or technical failures;
(B) the purchase, possession, or use of our vases, ceramic flowers, ceramic night lights, or other home décor products;
(C) unauthorized access to or loss of information; or
(D) network, communication, or transmission failures.

Any legal claim relating to your use of the Site must be brought within one (1) year from the date on which the relevant event occurred, to the extent permitted by applicable law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Hong Kong Gordonov Limited, together with its officers, directors, employees, affiliates, service providers, contractors, and partners, from claims, damages, liabilities, losses, costs, penalties, and reasonable legal expenses arising from:

  • Your violation of these Terms & Conditions
  • Fraudulent or unlawful activity
  • Misuse of the Site
  • Your infringement of another party's rights

9. Electronic Communications

By accessing our Site or communicating with Plowesouylle electronically, you consent to receiving notices, confirmations, disclosures, policy updates, and other communications through electronic channels.

You acknowledge that electronic communications may satisfy applicable requirements for written notice where legally permitted.

10. Copyright & Intellectual Property Complaints

Plowesouylle respects the intellectual property rights of others.

If you believe that copyrighted material has been improperly used on our Site, please provide our support team with a formal notice containing:

  • Your physical or electronic signature
  • A description of the copyrighted work involved
  • The URL or specific location of the allegedly infringing material
  • Your email address and telephone number
  • A statement made in good faith that the disputed use has not been authorized by the copyright owner, its representative, or applicable law

11. Force Majeure

We will not be responsible for a delay or failure to perform our obligations when such performance is prevented or materially affected by circumstances beyond our reasonable control.

These circumstances may include natural disasters, pandemics, labor disputes, severe weather, government restrictions, transportation disruptions, supply-chain interruptions, and other extraordinary events.

12. Risk of Loss

Once your purchased merchandise has been physically transferred to the designated shipping carrier for transportation, responsibility for loss or damage during transit will be allocated in accordance with applicable law and the terms governing the shipment.

13. Governing Law & Jurisdiction

These Terms & Conditions and transactions conducted through the Plowesouylle website shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protection laws that may apply.

Any dispute arising from or relating to your use of the Site or purchase of products shall be subject to the jurisdiction of the courts of Hong Kong, to the extent permitted by applicable law.

14. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, that provision shall be limited or removed only to the extent necessary.

The remaining provisions will continue to remain effective.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We reserve the right to assign or transfer our rights and obligations as permitted by applicable law.

15. Entire Agreement

These Terms & Conditions constitute the complete agreement between you and Hong Kong Gordonov Limited concerning your use of the Plowesouylle Site and supersede any previous communications, representations, proposals, or agreements concerning the same subject matter.

16. Official Contact Information

For questions regarding these Terms & Conditions, your orders, or any other matter relating to our Site, please contact our customer support team:

  • Brand Name: Plowesouylle
  • Corporate Entity: Hong Kong Gordonov Limited
  • Registered Address: Flat/Room A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
  • Website: plowesouylle.com
  • Support Email: support@plowesouylle.com
  • Customer Hotline: +1 (940) 283-7931